C C
3 months ago
Overall smooth experience both purchasing a car while I was living in Japan, and more recently shipping it back to the states when I moved. Shipping process was a little disconcerting at first, as I had to give the export docs and control of the car over, but Abror and Giulio talked me through every step of the process from prepping the vehicle to tracking it and receiving it. I dropped the car off in July, had some delays with shipping due to tariff changes, and received my car in November. My car showed up just fine, no damages, and paperwork was received shortly thereafter. Registration with the supplied docs was easy enough, although I'll caveat and say make sure your import doc has an official stamp from customs. I was able to work that with the port to have a doc scanned to me and that was accepted by DMV for registration. Titling also required a State Trooper verification of the Japanese VIN, but that was a quick process accomplished same day as I requested it. Shipping times were longer than I'd anticipated, but not egregious given world events. The only marginal issue is that my aftermarket gear shift knob was stolen during transit. JDM Expo offered to request an investigation but I opted not to do that because the juice wasn't worth the squeeze. So my advice would be remove anything like that and replace with something you wouldn't mind losing if you're worried about it. Long process, but JDM Expo worked through everything with me, and at a cheaper price than what I was quoted from other shippers. Now to find a local mechanic and body shop to do some repairs I've wanted over the winter when she's not on the road!